Privacy policy

1. Who we are

NetBOSS Services provides branding, marketing, design, print, social-media, and website services. In this policy, “NetBOSS,” “we,” and “us” refer to NetBOSS Services. Questions or privacy requests may be sent to mgt@netbossservices.com.

2. Information we collect

We collect information you choose to provide through our enquiry and consultation forms, including your name, email, phone number, company, country, service interest, project information, and preferred appointment time. We may also receive information you send by email, telephone, WhatsApp, or social media.

We may collect limited technical information needed to operate and secure the website, such as request timestamps, browser or device information, and security logs. We do not currently use Google Analytics, advertising pixels, or ecommerce checkout on this website.

3. Why we use it

• To respond to enquiries and confirm consultation requests.
• To prepare proposals, deliver services, and manage client relationships.
• To keep business, financial, production, and project records.
• To protect the website, prevent abuse, and meet legal obligations.
• To send marketing only where consent or another lawful basis permits it.

4. Consent and choices

Form submissions require an affirmative acknowledgement that the information may be used to answer the request. You may withdraw consent for optional communications at any time. Withdrawing consent does not affect processing already completed or information we must retain for legal, contractual, or security reasons.

5. Service providers and international processing

We may use carefully selected providers for website hosting, email, communications, production, file storage, and project delivery. Because we serve Nigeria, Canada, and the United States, information may be processed in more than one country. Providers receive only the information reasonably needed for their role and are expected to protect it appropriately.

6. Retention

Unsuccessful enquiries and consultation requests are normally retained for up to 24 months so we can follow up, understand service demand, and resolve disputes. Client, transaction, tax, and contractual records may be retained longer where required for business or legal purposes. Information is deleted or anonymized when it is no longer reasonably required.

7. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we hold. No internet transmission or storage system can be guaranteed completely secure, so please do not send passwords, payment-card details, or highly sensitive personal information through the general enquiry form.

8. Your rights

Depending on where you live, you may have rights to request access to personal information, correct inaccurate information, withdraw consent, object to or limit certain processing, request deletion where applicable, and complain to a privacy regulator. We may need to verify your identity before completing a request.

9. Cookies and measurement

The current site may use essential cookies or similar storage required for security, forms, and basic operation. Analytics and advertising measurement are not active at launch. If optional analytics or advertising tools are added later, this policy and the consent experience will be updated before those tools are enabled.

10. Children

Our services and website are intended for businesses and adults. We do not knowingly collect personal information from children through the general enquiry or booking forms.

11. Changes and contact

We may update this policy when our services, providers, or legal obligations change. The effective date will be revised on this page. Send questions, access requests, or complaints to mgt@netbossservices.com or call +234 807 825 2516.